Billing

Five free requests, then a flat price per site and per store, billed to the day.

Your first five requests are free

A request counts when SquareJuice did work on it: it went live, it was answered, or it was staged for your decision. These do not count:

• duplicates and replies that were merged into their request;
• noise that was not a request;
• system runs, such as onboarding a site or the daily staging copy;
• requests held before any work was done.

The Usage page of the dashboard shows the requests that count toward your plan.

After that

There is no limit on requests per site. Add or remove a site on any day and you are billed to the day. Founding agencies keep these prices for as long as the account stays open.

After your fifth request, you receive your first invoice for the sites you have connected.

No contract

Either of us can end the service any day by email. You pay for the days used, and there are no refunds for days already used.

The Billing page

The Billing page of the dashboard shows your plan and your last invoice. Only an owner can open it, with two-step sign-in verified in the session.

If a payment fails

Your card processor writes to you, and so do we. Work already approved still finishes. If the payment is not made good, we write to your account owner before anything changes about the service.

Questions about a charge

Write to hello@squarejuice.com with the invoice date. A person reads it the same business day.

Changes to prices or terms

We email you at least 30 days before any change to the terms. Your founding price does not change.